Bedroom Furniture.com

Full review
I ordered a platform bed which in the listing included the basic bed and a headboard. When I received the shipping list, it included a footboard and not a headboard. I emailed the company immediately and didn't hear from them by the next day, so I called them. The telephone associate was very nice and assured me that the shipping list had the mistake, not the actual description. I was happy about this.
Three days later, I received an email that then contradicted this saying "Unfortunately, the item did not process completely, and not all parts of the unit were included. The pricing was also affected by this." They gave me a 10% as compensation. Mistakes happen and I wasn't very upset. I then found a similar bed which I liked, mind you $100 more and not including a headboard. I found the same bed on another site for $40 cheaper. They have a low price guarantee and I attempted three different means: online price match form, online question form, and finally actual email. It is now a week later and I have still not received a response. I bought my bed from the other store. I won't be back to this site. If someone does plan to buy from this site, here's my coupon:
10% COUPON CODE: F023650566
EXPIRATION DATE: 10/2/2009
First come, first serve.