onSale

Pros:  They might go out of business

Cons:  Poor service, non-delivery of auction items

The Bottom Line:  If you choose to order from them, plan on delays and be aware that you might never get what you ordered. This company has gone from good to VERY POOR

Full review
I have been an Egghead customer for years, dating back to the time they were SurplusDirect. I have spent thousands of dollars with them, but they can now count me as one of their EX customers!
I "won" two separate auctions for an item, both at a very good price. One on June 25,2001 and the other on July 3,2001. Because the online status remained as "processing" for over a week, I called customer service and they assured me that my product was shipping soon. Over the next three weeks, Egghead continued to have several auctions a day for the same item and their online status for it always read "in stock." I requested several status updates, none of which were answered, but did receive several emails stating that the merchandise would be shipping.
On July 20, I received an email stating that there would be a delay and that I needed to request an extension if I did not want them to cancel the order. I immediately requested the extension. Then on July 23 I received an email stating that my order had been cancelled and that they might send me an explanation (they didn't)
When I called Egghead, they informed me that Aerotek was not going to ship the product and there was nothing I could do about it.
They are partially correct... I cannot force them to abide by CA auction laws, but I can vote with my dollars. I can and will do business elsewhere.